Project email addresses
Every project in Planfix has its own virtual email address, which is defined as follows: firstname.lastname@example.org where:
- 123 is the project number, and
- the account is the name of your Planfix account.
This address is generated automatically and cannot be edited. You can see a project's email address in the Project details panel:
Emails sent to this address will be transformed into tasks for the project. Additional info:
- If the project has a default task template specified, tasks will be created based on the template
- If the project has default assignees or default participants specified, they will be added to the task that is created
Rules for processing messages sent to a project email address
Rules can be set in the Account Management section (available for account administrators) for processing emails sent to a project email address:
Every email sent to a project email address will be checked for each condition set in the rules for processing, in order.
If an email meets a rule's conditions, the operations described in the rule that affect the task created by the email will be carried out.